Refund Policy

1. Overview

At Prudent Marketing, we offer digital resources and educational content designed to deliver immediate value. As our products are non-physical and delivered instantly, our refund policy is designed to be fair, clear, and in line with industry standards for digital goods.

2. No Refunds on Digital Downloads

Due to the nature of digital content, all purchases of downloadable resources (eBooks, PDFs, templates, etc.) are considered final and non-refundable once the download link or access has been delivered. This helps protect the integrity of our content and prevent misuse.

3. Exceptions to This Policy

We may, at our sole discretion, approve a refund under the following conditions:

  • You were charged more than once for the same product
  • You received a corrupt or non-functional file and our team is unable to resolve the issue
  • You accidentally purchased the wrong item and contact us within 24 hours before downloading
4. How to Request a Refund

If you believe you’re eligible for a refund, please email us at [email protected] with:

  • Your full name and email used at purchase
  • The product name and order ID
  • A clear explanation of the issue

We aim to review and respond to all refund requests within 3 business days.

5. Chargebacks

Filing a chargeback without contacting us first violates our terms. We encourage customers to reach out for support before initiating disputes. Unauthorized chargebacks may result in account suspension.

6. Updates to This Policy

We may update this policy occasionally to reflect changes in our services or legal obligations. Changes will be posted on this page with a revised "Last updated" date.

7. Contact Us

If you have questions about our refund policy, contact us at: